There are many reasons to embrace the hydroponically grown, dirt-free grass in Fresh Patch. Our REAL grass training pads are all-natural, making them completely safe to use within the home. Dogs instinctively want to go on real grass, so training is easy.
The living grass absorbs liquids and controls odors naturally, turning puppy potty training into an easy and stress-free experience. There is no cleaning or maintenance needed because the entire unit is fully disposable. Simply replace your discarded unit with a new Fresh Patch when it arrives at your doorstep.
*Live in a condo or apartment without a backyard *Work long or unpredictable hours *Wish to avoid carpet, floor and furniture mistakes *Have limited mobility *Are potty training new dogs or puppies *Have an older or injured dog *Wish to avoid taking your pet out late at night, in the rain, or in the snow *Are fed up with cleaning artificial grass and pee pads
Grown locally in Southern California, our hydroponically grown pet grass is soilless and 50% lighter than traditional grass. We utilize several different kinds of grass including rye, blue, fescue, zoysia and bermuda.
Fresh Patch XL The Fresh Patch XL (2' x 4' feet) is recommended for pets more than 30 lbs and for multi-pet households. The Fresh Patch XL comes rolled up in a box -- It does not come with a functional box (we recommend purchasing one of our custom trays).
We recommend replacing your Fresh Patch every 1-4 weeks depending on the size of your pet and how frequently the product is being used. We have plans offering delivery every week, every (2) weeks, every (3) weeks and every (4) weeks. Switching between plans is easy once you setup an account with us!
Fresh Patch can be used indoors or outdoors. Common places are the Porch, Patio, Apartment, and Balcony.
If you keep your grass in these areas, you should cover the grass if it rains or move it indoors. We would also recommend using one of our plastic trays.
Fresh Patch is currently available in the United States with exception of Alaska, Puerto Rico and Hawaii.
All Fresh Patch orders qualify for FREE SHIPPING via FedEx Home Delivery and FedEx Ground.
Fresh Patch ships from California (Monday - Friday). California and West Coast orders generally take 1-2 business days to arrive. East Coast orders can take 3-5 business days. Orders placed before 2:30 PM will ship the same day.
**We recommend that East Coast customers place their orders on a Saturday, Sunday, or on Monday before our shipping cutoff (2:30pm PST / 5:30 EST). This will ensure that your Fresh Patch will ship on a Monday and that it will not unnecessarily sit in a FedEx truck over the weekend**
Yes! Simply log into your account to skip a delivery or arrange to have your shipment sent to another location.
If your order arrived damaged or you received the incorrect item please reach out to our customer service department so that we may remedy the situation as soon as possible.
During the summer months it is possible you may encounter a bug in the grass. This is because our grass is a real, living plant that is grown outdoors. If you happen to see a bug we recommend spraying your grass with water and a few drops of dish soap.
We don't believe in making our customers sign long term contracts.
You can cancel your service anytime by contacting us by phone (1-800-783-7109) or emailing (email@example.com). You can also cancel your service by logging into the customer portal and selecting the "Manage Your Subscription" option.
Because of the nature of our product, once a shipment has been processed we are unable to accept returns or issue a refund for that shipment.