Last week we began seeing reports of grass arriving in poor or unusable condition. The record-breaking heat wave of 2021 is causing a disruption to some of our shipments. The impact appears to be isolated to specific East Coast cities.
If you are a current customer and are experiencing this issue, please reach out to our team so that we can refund your order and put a pause on your shipments. If you are thinking about purchasing Fresh Patch for the first time, we recommend waiting until this heat wave has passed.
We are sorry for this inconvenience and thank you for your patience.