Genius life saver!
It took quite a while for my Shih Tzu to get used to idea of going on the patch (being an urban dog that usually never gets to see grass). But after a few months of diligently trying, she finally gave it a whirl. Slowly but surely she has become accustomed to it and it's been a huge life saver in super bad weather, or when I am under the weather and can't go further than my balcony. So happy we found this!
I have a handicap older Newfoundland and I live in the city. Potty time was a tough time for everyone. With the Fresh Patch XL life is incredibly better for both of us!! Thank you, thank you, thank you! Zoe thanks you too :-)
Love the product
I brought Fresh Pet in the hopes that my Yorkie who is used to going outdoors would use it when I am away for longer periods of time. Unfortunately, no luck...I tried everything even some of the tips provided by Fresh Pet, which included putting his own urine on the grass. I am going to keep trying, hopefully he is just being extra resistant due to being a bit older and set in his ways. I do recommend this product to other dog owners, because it is definitely worth a try...it can save your floors and provide relief for your dog!
Also, customer service was excellent, when I called I was given assistance beyond my expectations!
I've been a member of Fresh Patch service for a little over a month and have to say that this is just great! Like clock work every Tuesday morning FedEX delivers a new Fresh Patch and my little puppy just loves it! This morning I had a couple of questions and called customer service, spoke with Hannah, and all of my questions were answered and handled very professionally with what seemed like a "smile" on the other end of the line.
Truly a beautiful piece of grass. Pop the lid off and place it on the balcony. My dog loves her Fresh Patch.
IGGY Will Not Cooperate
Hello - Moved from Chicago to Seattle, down-sized from a single family home to condo. Saw Fresh Patch on Shark Tank, loved the idea. Perfect for apartment/townhouse/condo dwellers. My 8 1/2 year old Italian Greyhound, Stella, REFUSES to go near it. I have tried everything, including bringing in fecal matter to the grass patch. Ugh. Suggestions are welcome. I love this concept, but need some tips. - LeeAnn
Response: Hi LeeAnn, it can take some dogs a little longer than others to fully get the hang of Fresh Patch. Please give us a call (1-800-783-7109) so we can walk you through some training techniques.
We live on the top floor, so we use the XL patch with the monthly new grass delivery for for our Shih Tzu puppy. It works great! Our puppy goes out on her own while we are at work. We also keep a litter genie on the balcony for the waste since we only make trips to dumpster about every other day. No bad smells at all! Very happy it's working so well!
I wish I'd thought of this!
I live on the 3rd floor of an apartment, WITH my 6-year-old male lab "Marcus".
Fresh Patch saved my sanity by making it so that I don't have to run up & down 3 flights of stairs every time Marcus needs to go out. (And half the time, he's faking it.)
So on our outdoor balcony is a pretty patch of fresh green grass, delivered once a week - never failed. And Marcus knows it's all his.
And, customer service is par-none. Fresh Patch is like the Neiman-Marcus of pet services.
We love you, Fresh Patch!
A Senior Pet Must Have
We live in a high-rise with our 14 -year-old rat terrier Basil. He's still a super spunky little guy who loves his walks, but his outdoor needs have changed in the last few months. Fresh Patch has been a lifesaver at 2am when he needs to go out. We just open the balcony door, our little guy uses the bathroom and everyone is back to sleep in no time at all.
We had tried artificial turf but, Basil wouldn't use it. He used Fresh Patch immediately!
Fresh patch is a lifesaver
I've been using for a month now and my dog loves it. My sisters dog came to visit and he went right out and did his business. No training! Didn't smell after she used it several times. Great idea.