Just like people, dogs can take a little time to get used to something brand new—like a new type of dog potty. Here are some tips to make Fresh Patch a success in your home! Please contact us with any questions or concerns.
Phone:(800) 783‐7109 Email:Service@freshpatch.com
FRESH PATCH 101
STEP 1: OPEN FRESH PATCH IMMEDIATELY
For Fresh Patch products with a cover (Mini, Standard, and Large sizes), remove cover and retain foruse at disposal time. You may also tuck or nest the base tray into the cover/lid.
For Fresh Patch XL grass rolled up in shipping carton, remove and unroll grass.Lay grass flat using your own tray or mat, or a custom XL Tray (purchased separately).
STEP 2: PLACE IN ONE POTTY SPOT TO AVOID CONFUSING PET
Possible placement: patio or porch‐‐where your dog has used other potties or pads‐‐or near the door used when taking dog for walks.
Avoid direct sunlight—whether placed inside or outside.
Our cardboard boxes are waxed for moisture protection, however, heavy rain will compromise the box. If using the Fresh Patch outdoors we recommend purchasing one of our plastic trays.
STEP 3: PROLONG GRASS FRESHNESS
Allow complex root structure to naturally absorb urine while controlling odors.
Remove and dispose of solid waste ASAP, just like when walking your dog
NEVER pour water on grass.
If very dry, MIST LIGHTLY and wait for grass to revive.
STEP 4: DISPOSAL
For Fresh Patch Mini, Standard and Large: Replace cover on box and discard entire unitwithout removing soiled grass; wash hands. Replace old unit with new delivery.
For XL: Use plastic gloves (purchased separately) to roll‐up or fold‐up soiled grass. Place grass in garbage bag for disposal; remove gloves and wash hands.
Choose a dedicated Fresh Patch potty spot. Let your dog explore the Fresh Patch without forcing him to use it. Be patient and consistent. Payattention to your dog’s instincts and behavior. Make an association between Fresh Patch and walks outside. Give rewards (praise, petting, treats) when Fresh Patch is used as intended. Never scold or punish your dog. If your dog just misses the box, be patient. His instincts were correct, but he did not get there on time, or he needs more training.
1. Reward Immediate Use:Many puppies and adult dogs instinctively take to Fresh Patch, so be ready to offer verbal praise and a treat immediately to reinforce the behavior.
2. Observe Use:Make sure you watch your dog the first few times he uses Fresh Patch. Some dogs may try to destroy the box and/or rip up the grass.
3. Establish Routine:Establish and follow a routine. For example, take your puppy to potty on Fresh Patch after he wakes up in the morning, before and after meals, after playtime, after naps, and at bedtime. Puppies have small bladders and bowels and need to potty every 4 hours. If he doesn’t go within 5 minutes, try again in about 15 minutes. When successful, praise your dog enthusiastically and give him a treat.
4. Watch Potty-Time Signs:Between potty breaks, watch for signs your dog needs to go‐‐coming to a sudden halt, circling, sniffing in a dedicated manner, or dropping his bottom. If you do see him about to go, distract him and take him to his Fresh Patch as quickly as possible.
5. Use Leash:To associate the living grass of FRESH PATCH with the outdoors, walk your dog over to the Fresh Patch on a leash. When your dog goes, reward him with a brief walk outside. Use same verbal cues and treats as used outside. If that doesn’t work, walk your dog over to Fresh Patch whenever you bring him inside from a walk. Keep walking your dog at least once a day so he knows that Fresh Patch is not a substitute for a fun walk with you.
6. Attract with Scents:If your puppy/dog is having trouble, transfer his urine onto Fresh Patch using a paper towel; or try placing a piece of soiled pee pad under the grass pad in Fresh Patch. Another method involves having a friend’s dog “go” on the Fresh Patch so your dog can get the hang of it. Repeat process if necessary. Pheromone sprays are also available in pet stores to attract dogs to potty spots.
7. Transition from Plastic Potties and Pee Pads:Dogs who use synthetic products may need time to transition to Fresh Patch. Place Fresh Patch near or on whatever synthetic products you are using, so your dog can understand its purpose. Once your dog uses Fresh Patch, remove the other products from use. Be patient. Doggie habits can be hard to break.
8.Skeptical Dog:A very well trained dogmay not believe he has your permission to use FRESH PATCH in the house. Such a dog will need extra encouragement before he accepts that Fresh Patch has your seal of approval.
9. "Not For Me” Dogs:Very rarely, a dog just won’t use Fresh Patch‐‐for whatever reason. If so, please contact us to discuss the problem. Remember that we will cancel your order at any time. While Fresh Patch can be great for most dogs, we recognize it may not work for all dogs.