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How to Sign Up for a Fresh Patch Grass Subscription

How to Sign Up for a Fresh Patch Dog Grass Subscription

So you’re ready to provide REAL GRASS potty pads for your pet and curious about how the Fresh Patch subscription delivery service works? Are you an apartment dweller and busy pet owner who struggles to provide timely potty breaks for your beloved pet? Fresh Patch offers grass potty pads you can place on your patio, balcony, or inside your home to help give your dog quick relief.


hand model lifting corner of Fresh Patch Real Grass Standard Potty Training Pad

Fresh Patch delivers California-grown grass potty pads to provide a convenient potty spot for your dog any hour of the day. We’ve helped thousands of pet owners potty train their pups and switch from pee pads and fake turf that just doesn’t cut it.

Fresh Patch can significantly reduce potty accidents and training time, leaving both you and your pup feeling relieved and happy! Ready to bring the joy of real grass to your pet's potty routine? Read on to learn about our grass subscription service, trusted by over 5,000 pets across the US.

Product Reviews

There are many reasons for using Fresh Patch:

  • Your pet is living in an apartment or high-rise condo.
  • Your pet doesn’t have a backyard, balcony, or outdoor space.
  • You live in the city, and walking late at night or early in the morning is a safety concern.
  • You want to use a better potty training alternative to pee pads and fake turf.

How To Sign Up for a Fresh Patch Grass Subscription

open laptop showing website page, #1 Real Grass Dog Potty

Step #1 Choose Your Grass Size

Website image, choose grass zise

Head to to select the grass patch size that’s right for your pet’s size and weight.

Fresh Patch comes in 4 sizes:

Fresh Patch Real Grass Potty Training Pads Sizes
  • Mini: The mini grass patch is 12x16 inches in size. It’s best for small pets, like teacup puppies, and other small animals like rabbits, bunnies, and turtles weighing less than 5 pounds.
  • Standard: Ideal for medium-sized dogs as well as rabbits, turtles, and other animals weighing less than 15 pounds. The standard size measures 16 x 24 inches.
  • Large: This patch, which is 24 x 24 inches in size, is well suited to medium-sized dogs and puppies weighing between 15 and 30 pounds.
  • XL: Our largest grass patch measures 2 x 4 feet and is best for big dogs weighing more than 30 pounds or multi-dog households.

Still not sure what size grass to select? We recommend starting with the Large patch. It gives your pet more of a “backyard” when it’s time to go potty. Depending on your dog’s breed, they might want to sniff and circle around before going to #1 or #2.

Step #2 Choose Delivery Frequency 

Website image choosing subscription delivery frequency

Fresh Patch can last from 1–4 weeks, depending on your pet’s size, how much they use it, and your home climate. We recommend getting grass delivered every 2 weeks (biweekly) to start.

We offer autoship through our Fresh Patch subscription, so you save time having to re-order and will never run out of fresh grass for your pet. If your pup might need more grass replacements in the future, you can always manage your subscription account through

With a Fresh Patch subscription, you also receive an automatic 5% discount for the first and every order.

Step #3 Choose an Optional Accessory 

Bernese Mountain Dog Puppy sitting on Fresh Patch Real Grass Pee Pad on a plastic tray and with a wooden sleeve

Depending on your personal preference, you can purchase a tray to go under the Fresh Patch or a wooden sleeve to create a more stylish potty area for your pet.

  • Fresh Patch Tray: a practical, easy-to-clean plastic tray that can be used instead of the waxed cardboard your Fresh Patch may have arrived in. If you purchase a Large or XL grass patch, you choose to purchase a Large Rolled or XL Rolled delivery option. This makes carrying your grass into your home and replacing your fresh patch easy.
  • Wooden Sleeve: Our wooden sleeves are hand-crafted and come in oak and pine. For some puppies who like to chew cardboard, this is a great option! Not to mention, the wooden sleeve provides function and an elevated potty spot in your home.

Note: The tray and sleeve cannot be used together. For the Mini, Standard, and Large size patches, you’ll have the option to choose from a tray or wooden sleeve, while the (Rolled) Large and (Rolled) XL sizes are compatible only with the tray.

Step #4: Complete Your Purchase and Set Up Your Account

Cart Dropdown Tab on website
Account setup page on website

Once you complete your purchase, please check your email to receive your order confirmation. Then, create an account at to access and make changes to your subscription at any time.

Sign up now to start saving time and making potty time fun and easy with Fresh Patch Real Grass.


How to Manage Your Deliveries 

Account details
  • Account Management: Need a different-size patch? Require a more or less frequent delivery? Headed out of town for a bit and need to pause your subscription? If, at any time, you’d like to pause, skip, cancel, modify, or change the frequency of your delivery, you can do so within your customer account. 
  1. Select the 👤 icon on the top of our site or go directly to and enter your email and password.
  2. Select Manage Subscription
  3. Select Edit Future Order to enter your desired date for your next delivery. You can also select ‘Change Frequency’ to change to weekly, biweekly, every 3 weeks, or every 4 weeks delivery.
    Website example image of my subscriptions
 4. How to Upgrade Grass Size
Bernese Mountain Dog Puppy sitting on Real Grass puppy training pee pad
As your pet grows, you can upgrade to a larger size. For example, small puppies using a standard grass can upgrade to a large grass. Your dog might initially use large grass and require an XL grass. Many of our customers also order 2 XL’s and place them side-by-side to create a larger grass potty spot for their pet.
To upgrade your grass size, simply reach out to our Customer Service team via or by phone at 1-800-783-7109 from Monday through Friday between 7:00 a.m. and 4:00 p.m. PST.

At Fresh Patch, we value our customers and their pets. So if you or your pet are not happy with your subscription, you can cancel at any time. But we do encourage you to try Fresh Patch for at least 2 months. Some pups take time to learn how to properly use real grass for potty.

Watch our potty training video and comprehensive potty training guide here.

Ready to start your puppy off on the right paw?

Transform your potty training experience with easy, disposable fresh grass puppy pads conveniently delivered to your door!

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Kristine Lo

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Kristine Lo