Overall, my Baby and I love the Fresh Patch. The only complaint I've continually had is that it is not being delivered to my front door as requested. If the delivery drivers have access to the mailing area, they are most certainly able to deliver the Fresh Patch to my door. Thank you!
Experience was great! I live in a high rise apartment and it is such a pain to ***** train when you have to run to the elevator, wait for one to come and get outside all while your pup has to go. With Fresh Patch out on my balcony I could teach my pup to go to door, I would open and they could do their business on the grass. (Also great for early morning/late night ***** breaks when you don't want to put on a coat and mask, grab your leash and **** bags, and take the dog all the way downstairs to go out. Highly recommend!
Fresh Patch arrives on schedule every month until recent snow and ice storms caused delivery delays. FEDEX lost the shipment.......I called Fresh Patch and explained my English Bull Dog is walking on icey steps too well you know. No questions asked Fresh Patch came to the rescue - they sent out a new one two-day air at THEIR expense, not FEDEX who lost the first shipment. My EBD and our family thank you Fresh Patch!
We downsized from a home to a condo. We have the fresh patch on our back patio for emergency and late night walks. My two little ones love and use it regularly! We have the large size for two small dogs. Highly recommend this product we are all excited when a new one arrives!